Date: 20 April, 2025
At Gorilla Studio Design, we strive to provide a valuable and enriching learning experience with our Cold Email Marketing Course. We understand that circumstances may arise where a refund is requested. This Refund Policy outlines the conditions under which refunds will be issued.
Refund Eligibility:
- 30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee from the date of purchase. If you are not satisfied with the Course within this period, you may request a full refund.
- Course Completion: To be eligible for a refund, you must demonstrate that you have made a reasonable effort to engage with the Course materials. This may involve completing assigned exercises and participating in course activities.
- Reason for Refund: You must provide a clear and detailed explanation of why you are requesting a refund. This will help us improve our Course and address any potential issues.
- Non-Transferable: Refunds are only applicable to the original purchaser and are non-transferable.
- Digital Product Nature: Due to the digital nature of our course, after 30 days, refunds are not generally granted, as the material is immediately accessible upon purchase.
Refund Process:
- Contact Us: To request a refund, please contact us at [Insert Contact Email Address] within the 30-day period.
- Provide Information: Include your full name, email address used for purchase, order number, and a detailed explanation of your refund request.
- Review: We will review your request and may ask for additional information to assess your eligibility.
- Refund Processing: If your refund is approved, we will process the refund to your original payment method within [Insert Number] business days.
Non-Refundable Circumstances:
- Refund requests made after the 30-day money-back guarantee period.
- Refund requests based on a change of mind or lack of time to complete the Course.
- Refund requests due to technical issues on the user’s end (e.g., internet connectivity, software compatibility). We will however make reasonable efforts to aid in resolving such issues.
- Any violation of the course terms of service.
- If substantial portions of the course material has been downloaded and saved.
Changes to This Refund Policy:
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated.
Privacy Policy:
Read here: https://www.gorillastudiodesign.com/privacy-policy/
Contact Us:
If you have any questions regarding this Refund Policy, please contact us at: https://www.gorillastudiodesign.com/contact-us/